Padmasitaa and its subsidiaries and divisions (“Company”, “We”, “Us”, “Our”), including its website https://padmasitaa.com/ (“Website”), respect your privacy. This Privacy Policy sets out the manner in which your information is collected, processed, stored, used, and safeguarded by us. You are advised to carefully read this Privacy Policy. By accessing or using the services provided by Padmasitaa through this Website, you expressly consent to the collection, use, and disclosure of your information in accordance with the terms of this Privacy Policy.

If you have any questions, concerns, or clarifications regarding this Privacy Policy, you may contact us at:

Email: contactus@padmasitaa.com

This Policy does not extend to practices followed by entities not owned, managed, or controlled by Padmasitaa, nor to individuals not engaged or employed by Padmasitaa.

Through this document, we aim to provide transparency and ensure that you feel secure while using our Website and while furnishing any information to us. By using this Website, you agree to the collection of certain information necessary for providing our services.

Please feel free to contact us with any concerns relating to your privacy on this Website.

INFORMATION THAT MAY BE COLLECTED FROM YOU

Padmasitaa collects information voluntarily provided by you during registration, account creation, transactions, and communications, along with information generated from your use of our Website and services, and information derived from visits to linked websites.

Please note that Padmasitaa does not collect, store, or have access to your complete Payment Card details, including card number, CVV, or expiration date. When you make a purchase, you are redirected to a secure payment gateway where your transaction is processed using industry-standard encryption. At no point during or after the transaction does Padmasitaa access, store, or retain your card details.

We may also collect information pertaining to your participation in promotions, surveys, feedback activities, or contests. Additionally, we analyse customer traffic patterns and Website usage to improve our offerings. We limit collection strictly to information relevant and necessary for providing services on the Website.

WHEN / HOW WE COLLECT INFORMATION

We may collect anonymous traffic information whenever you visit our Website.

We collect personally identifiable information when you register or transact with us, whether as a registered user or as a guest. This information may include but is not limited to:

• Name

• Email address

• Date of birth

• Gender

• Billing and shipping address

• Pin code

• Mobile number

• Occupation

• Interests

Upon registration, users may receive communications from Padmasitaa, including newsletters and updates.

We use this information to contact you regarding services you use or services you show interest in.

When ordering a product or service, you may be required to provide contact information so that your order may be processed and fulfilled. If clarification is required for processing your order, we will use this information to contact you.

We remain the sole owners of information collected through our Website at different touchpoints.

The Website contains links to other websites, including affiliated entities. While Padmasitaa entities adhere to this Privacy Policy, we are not responsible for privacy practices of external websites we do not own or control.

We may offer chat rooms, messaging services, forums, or other communication platforms. Any information disclosed by you in these areas becomes public information. We do not control third-party use of such information, and you are advised to exercise caution.

HOW YOUR INFORMATION IS USED

We use your contact information to send:

• Password reminders

• Registration confirmations

• Special offers

• Policy or Terms of Use updates

• Event-based communications such as order confirmations, renewal notices, reminders, etc.

We use your personal information to:

• Enhance personalised features on our Website

• Contact you for account or profile-related matters

• Provide services requested by you

• Fulfil your merchandise orders

• Comply with applicable laws

• Maintain social history as required by law or policy

We use anonymous traffic information to:

• Recognise you and enhance personalization

• Administer and improve Website operations

• Diagnose technical issues

• Track usage patterns

• Understand customer preferences

WHO WE SHARE YOUR INFORMATION WITH

We do not sell or rent your personal information.

We share information only with entities essential for providing services.

AGENTS
We may share information with third-party service providers such as:

• Shipping/courier companies

• Logistics partners

• Payment gateways

• Business associates

These entities only use information for fulfilment and service-related purposes.

ALLIANCE PARTNERS
We may share information with partners who assist us in providing Website features, promotions, or services.

Email addresses may be shared with such partners solely for service-related updates such as delivery confirmations or notices.

LEGAL DISCLOSURES
We may disclose personal information:

• To comply with court orders, or legal processes

• To investigate fraud or unlawful activities

• To protect safety, rights, or property of users or Padmasitaa

• With your explicit consent

• To provide products or services you request

We may disclose information as required by law or if such disclosure is necessary to protect our rights.

SECURITY OF YOUR INFORMATION

We prioritise the security of your personal information. Sensitive information transmitted via the Website is protected using industry-standard encryption technologies, including SSL (Secure Socket Layer).

We follow generally accepted security standards to protect data during transmission and post-receipt. However, no method of digital transmission or storage is completely secure, and we cannot guarantee absolute security.

Access to your information is strictly restricted to authorised personnel on a need-to-know basis.

By using the Website, you acknowledge that Padmasitaa is not liable for unauthorised access, interception, or breaches resulting from factors beyond reasonable control.

COOKIES

Our Website uses cookies for:

• Session management

• Enhanced security

• Ease of navigation

• Personalisation

• Tracking user preferences

Some cookies may be placed by third-party service providers. We do not control third-party cookies.

You may disable cookies, but doing so may limit your ability to use certain Website features.

VOLUNTARY DISCLOSURE

Providing personal information is voluntary. Certain features, however, may not be accessible without registration.

You may update or modify your preferences at any time and may opt in or out of promotional communications.

For service-related communications, opting out may not be available.

You may request deletion or deactivation by contacting our Customer Care team.

Archived data may remain stored on servers even after deletion.

HOW YOU CAN CORRECT INACCURACIES

You may update, correct, or modify information directly through your account or by contacting us at contactus@padmasitaa.com.

POLICY UPDATES

Padmasitaa reserves the right to modify this Privacy Policy at any time. Any changes will be notified by a prominent notice on the Website.

Continued use of the Website constitutes acceptance of the modified terms.

CONTACT INFORMATION

Padmasitaa
India
Email: contactus@padmasitaa.com